Refund and Returns Policy

Thank you for shopping at TRENDORA, your trusted store for trendy printed apparel and premium hoodies. We value your satisfaction and are committed to providing a smooth and transparent return experience.

By purchasing from https://trendwra.com/, you agree to the terms outlined below.

1. Return Eligibility

You may request a return within 14 days from the date you receive your order.

To be eligible for a return, the item must be:

Unused, unwashed, and in its original condition
Free from stains, odors, or any signs of wear
In the original packaging with all tags attached

Please note:
Customized or personalized printed items may not be eligible for return unless there is a manufacturing defect.

2. Non-Returnable Items

The following items cannot be returned:

Products damaged due to misuse
Items without original packaging or labels
Items returned after the 14-day period
Personalized or made-to-order designs (unless faulty)

3. How to Request a Return

To initiate a return, please contact us at:

📧 Email: info@trendwra.com
📞 Phone: +90 537 798 02 77
🌐 Website: https://trendwra.com/

Please include:

Your order number
Photos of the item (if defective)
A brief explanation for the return

Our support team will reply within 24–48 hours with instructions for the next steps.

4. Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to your original payment method.
Processing time may take 5–10 business days, depending on your bank.

Shipping fees are non-refundable, unless the return is due to an error on our part.

5. Exchange Policy

We accept exchanges within 14 days if:

The size is incorrect
You received the wrong item
The item arrived damaged

Exchanges are subject to product availability.

6. Return Shipping Costs

Customers are responsible for the shipping cost of returns.
If the item is defective or an incorrect product was delivered, TRENDORA will cover the return shipping fees.

7. Order Cancellation

Orders can be cancelled before they are processed or shipped.
If the order has already been dispatched, cancellation is not possible, but you may request a return once it arrives.